In which the Prime Minister Who Fired the Messengers Discovers He Still Needs Someone to Tell Him What the Message Is
In which the Prime Minister Who Fired the Messengers Discovers He Still Needs Someone to Tell Him What the Message Is
Somewhere in the Beehive, a lonely photocopier wheezes out
another press release that nobody asked for, while New Zealand’s Prime
Minister, Christopher Luxon, stands before the nation’s cameras once more,
performing the political equivalent of trying to parallel-park a Boeing 787
using only the reverse camera and a strong sense of personal entitlement.
The crisis, we are told, is one of “communication gaffes.”
A series of them. The kind that arrive not as isolated slips but as a
continuous low-level weather system of mangled sentences, accidental policy
announcements, and statements that somehow manage to be both carefully prepared
and completely unprepared. One week he is explaining three future taxes that
were supposed to be hypothetical. Another day he is justifying a Defence Force
flight home from a party fundraiser while unemployment numbers arrive like
uninvited guests. The media lean forward. His MPs quietly check their phones.
Somewhere, a leadership spill is being discussed in the same tone one uses for
a leaking roof: not yet catastrophic, but definitely damp.
The delicious irony is that this is the same Christopher
Luxon who, not so long ago, looked across the public service and decided the
real problem was too many people paid to communicate. Communication advisers,
he suggested, were a fine place to start the great downsizing. Ministries had
grown fat on the soft tissue of messaging. Why, he asked in tones of pure
managerial virtue, did the Ministry of Health need so many of them? If you
cannot get the outcome with fewer people telling the story, something has gone
horribly wrong.
Something has gone horribly wrong.
It turns out that when you downplay the role of the people whose job is
to stop the boss from saying the quiet part loud, or the wrong part at all, the
boss is left alone with his own words. And those words, left unsupervised, have
a habit of wandering off, starting fights, and then looking around the room as
if someone else should explain what just happened. The man who treated
communication staff as bureaucratic bloat has discovered that the absence of
bloat does not automatically produce clarity. It produces, instead, a series of
increasingly public moments in which the Prime Minister appears to be receiving
his talking points from a Magic 8-Ball that has been dropped one too many
times.
He is, by most accounts, a decent guy. The sort of fellow
who genuinely believes in efficiency, in delivery, in the clean lines of a
well-run organisation. One can almost picture him in a previous life at Air New
Zealand, optimising routes and wondering why the cabin crew needed quite so
many announcements about the emergency exits. The impulse is not malicious. It
is simply the confident assumption that if the product is good, the sales pitch
will take care of itself. Politics, alas, is not an airline. The passengers are
also the shareholders, the regulators, and the people writing the reviews in
real time. And the emergency exits keep changing.
So here he is, facing the very crisis he once implied could
be solved by fewer professionals in the messaging trade. The gaffes accumulate.
The caucus grows restless. The opposition practices its concerned faces. And
the nation watches a man who once wanted to shrink the communications apparatus
discover, too late, that the apparatus was the only thing standing between him
and the pure, unfiltered experience of his own sentences.
One wishes, with genuine goodwill, that someone had been
allowed to stay on the payroll long enough to lean in and murmur: “Prime
Minister, perhaps don’t say that out loud.” Or at least: “Prime Minister, maybe
wait until after the unemployment figures.” Or simply: “Prime Minister, the
thing you just said about three taxes? Let’s workshop that.”
But the advisers seem to be gone, or reduced, or reassigned to
more productive tasks. The messaging, like the leadership question itself, is
now being handled in-house. And in-house, it turns out, is a lonely place when
the cameras are rolling and the words refuse to behave.
New Zealand has a decent man at the top who once believed
communication was the problem. The satire writes itself: the problem was never
the advisers. It was the quiet confidence that he could do without them.
