Marketing as the Con: Third in a sequence — a university's ledger, and the impunity beneath the brand
Marketing as the Con Third in a sequence — a university's ledger, and the impunity beneath the brand If the first of these essays anatomised the empty language of neoliberal management, and the second named the smooth figure who has built a career out of speaking it, this one follows the money. Because marketing is the conman's purest trade. Marketing is, by definition, the management of the gap between what a thing is and what it is said to be. In an honest institution that gap is small, and marketing is barely more than description — you say what you do, because you do it. In the con economy the gap is the whole point. The institution stops investing in the thing and starts investing in the saying of it; it pours its resources into the sign and starves the referent the sign was supposed to point at. To see how this works, and to see why it is allowed to keep working, it helps to do the one thing the con is built to prevent. It helps to open the books. So imagine a univer...